User Roles: All User Roles
The Eftsure support team is available for any Eftsure portal-related questions or concerns. Users can send product-related support questions to customersupport@eftsure.com or raise a support ticket through the Help bot.
Note: If suppliers have a question about Eftsure, direct them to vendorsupport@eftsure.com
Finding Help Articles with the help Bot.
- Log in to the Eftsure portal. Click on the Help bot at the bottom of the portal.
- Enter your portal question.
A list of help articles related to the question entered will appear. Users can also access the Help Center directly by clicking on the question mark at the top of the Eftsure portal.
Contacting the Support Ticket through the Help bot
- Log in to the Eftsure portal. Click on the Help bot at the bottom of the portal.
- Click on Get in touc.h
- Click on Leave a message.
- Choose a topic
- Fill in the Form and Click Send
A ticket will be raised directly with the Support team, and someone will reach out to the contact information provided.